Term and Conditions
These terms govern your use of our services, website and products. It’s essential to understand and agree to these terms before proceeding. Please ready them carefully, as they outline the rules and responsibilities that guide our relationship with you.
Cancellation and Refund Policy
- Cancellations must be made at least 48 hours in advance to avoid any charges.
- Cancellations made less than 48 hours before the scheduled time will incur a fee of 50% of the total booking cost.
Rescheduling
- Clients may reschedule their appointment once without penalty, provided the request is made at least 48 hours in advance.
No-Show Policy
- Clients who fail to show up for their appointment without prior notice will be charged the full booking fee.
Refunds
- Refunds for cancellations made in accordance with this policy will be processed within 7 business days.
Special Circumstances
- We understand that emergencies happen. If you need to cancel due to an unforeseen circumstance, please contact us directly, and we’ll do our best to accommodate you.
Contact Information
- For cancellations or rescheduling, please reach out to us at +65 84288351
Liabilty
It is agreed between Client and all who enter the studio that Company will not be held liable for any injuries or accidents to the Client, Client’s assistants, Client’s models, or Client’s employees that may occur at any time within or outside of the Kulusuk Studio premises. Client further agrees to defend, indemnify and hold harmless Kulusuk Studio and any of its partners, shareholders and employees from all claims, damages, liabilities, expenses (including, but not limited to, reasonable attorney’s fees and costs), judgments, settlements and penalties of every kind related to any damage due to the Client’s acts or omissions in connection with its presence
Studio Etiquette
No cooking or open flames.
Do not damage furniture, walls, or equipment.
All trash must be disposed of in the bins provided.
Any damages or lost found will result in a fine.
Keep noise levels reasonable to respect neighbors.
Rental time includes setup and cleanup—no overtime without approval.